General Questions and Support
Easy ways to get help with your favorite BunMo products when you need it most.
How can I contact BunMo?
Getting in touch with BunMo's Customer Happiness Team is easy as 1, 2, 3!. Our FAQ offers an extensive collection of the most popular questions our customers ask, however, if you need to get in touch with us for more in-depth assistance, all you need
BunMo Warranty Statement
BunMo products are thoughtfully designed to withstand the challenges of childhood, offering robust construction that supports children’s boundless energy and creativity. To ensure your peace of mind, all BunMo products come with a 6-month limited war
Refunds and Replacements Policy
At BunMo, we are committed to ensuring that our customers, big and small, are thrilled with their purchases. If you’re unsatisfied or encounter an issue with your BunMo product, we’re here to help!. Eligibility for Returns and Replacements:. How to I
Can I purchase BunMo products in bulk for resale or through wholesale accounts?
Unfortunately, BunMo does not offer bulk purchasing options for resale purposes or through wholesale accounts. We prioritize building direct relationships with our customers and providing them with the best possible experience. While we understand th
Identifying Genuine BunMo Products and Reporting Counterfeits
We’re sorry to hear about your experience. Please note that authentic BunMo products are exclusively sold through Amazon US by Makers Mate Inc. If you purchased your product from a different Amazon marketplace (such as amazon.ae) and it was not sold
Do you offer donations for non-profits?
We are deeply committed to supporting non-profit endeavors and community causes. If your organization requires donations, please reach out with specifics of your request, such as the type and quantity of items needed, as well as the nature of your no
Do you donate products to special causes or individuals?
While BunMo is deeply committed to supporting the community and aligns with many special initiatives, the process for considering product donations requires that such requests be forwarded to a dedicated team. This team handles partnerships and donat