Identifying Genuine BunMo Products and Reporting CounterfeitsUpdated a year ago

We’re sorry to hear about your experience. Please note that authentic BunMo products are exclusively sold through Amazon US by Makers Mate Inc. If you purchased your product from a different Amazon marketplace (such as amazon.ae) and it was not sold by either Amazon US or Makers Mate Inc., you have likely received a counterfeit or bootleg product.

To address this issue, we recommend taking the following steps:

• Report the Seller and Product to Amazon: Go to the order details page on Amazon and select the option to report the issue. Provide details about the poor quality and packaging to help Amazon take appropriate action against the seller.
• Contact BunMo Customer Services: Reach out to BunMo’s customer service team via live chat, contact form, or by emailing [email protected]  to inform them about the counterfeit product. They can provide further guidance and assist in resolving the issue.

Ensuring you receive genuine products is important to us, and your feedback helps us maintain the integrity of our brand. Thank you for bringing this to our attention.