BunMo Warranty StatementUpdated 3 months ago
BunMo products are thoughtfully designed to withstand the challenges of childhood, offering robust construction that supports children’s boundless energy and creativity. To ensure your peace of mind, all BunMo products come with a 6-month limited warranty.
Warranty Coverage:
This warranty protects the original purchaser against defects in materials and workmanship and applies to items purchased directly from BunMo.com or our Amazon Storefront (sold by Makers Mate).
What’s Not Covered:
- Damage caused by accidents, improper care, or natural wear and tear over time
- Products purchased from third-party sellers (e.g., eBay)
- Items delivered outside the United States
How to File a Warranty Claim:
If you suspect a manufacturing defect, follow these steps:
- Locate your receipt or Order ID.
- Email us at [email protected]with the following:
- Your Order ID or proof of purchase
- A description of the defect (photos help speed up the process!)
We’ll evaluate your claim and work quickly to resolve the issue to your satisfaction.
Important Notes:
- Warranty claims must be made by the original purchaser.
- Products received as a gift also require the original Order ID to process any replacement. Without the Order ID, replacements cannot be issued, and refunds are not available to the gift recipient. If a refund is required, the original purchaser must contact us directly.
- For items purchased from third-party sellers, please contact the seller directly.
- BunMo does not provide warranty or repair support for items shipped outside the United States.
At BunMo, we stand behind the quality of our products and want to ensure your satisfaction. Thank you for letting BunMo be a part of your child’s adventures!